Additional Services FAQs
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Do you provide training?
Published: 16.09.2014.
008.11.2017. -
Can I import the tickets and other information from my legacy helpdesk?
Published: 26.01.2015.
022.10.2020. -
What resources are available for teaching agents to use Deskpro?
Published: 03.02.2015.
001.03.2018. -
Do you charge for updates to Deskpro?
Published: 17.08.2015.
022.03.2019. -
What do you charge for maintenance?
Published: 17.08.2015.
022.03.2019. -
Can I pay you to add a feature to Deskpro?
Published: 01.02.2016.
008.11.2017. -
What do I do if I need a specific feature?
Published: 19.04.2017.
014.03.2018. -
How we handle feature requests
Published: 01.11.2017.
002.11.2017.