Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Reports using Ticket Logs

in Example Reports
Authors list
Published: 16. мар 2017.|Last updated: 3. нов 2022.

The Ticket Logs and Ticket Object Use Log Tables contain log information about tickets, snippets and macros.

These are useful if you want to make reports about the frequency of a particular action.

Warning


A known bug means you should create reports that reference tickets_logs in the Builder view of the reports interface, not the Query tab.

HelpfulUnhelpful

Pages in Reports using Ticket Logs

Count times Tickets were Moved into a Department
Authors list
Published: 22. мај 2018.
Last updated: 3. нов 2022.
Snippet usage by Agent
Authors list
Published: 22. мај 2018.
Last updated: 3. мар 2025.
next pageTicket Backlog with a Custom Timeframeprevious pageReports on Billing and Time Log Changes

Please log in or register to submit a comment.