Title format | ${ticket} |
|---|---|
Possible defaults | awaiting_user |
awaiting_agent | |
unresolved | |
resolved | |
hidden | |
any | |
Query format | ${ticket} |
- Reports Overview
- DPQL Reference
- Example Reports
- Querying Custom Fields
- Chat Widget Feedback
- Exclude Tickets Created by Agents
- Exporting User Data
- List Tickets Created on the Weekend
- Links to all Tickets each Agent resolved Last Month
- Reports on Billing and Time Log Changes
- Reports using Ticket Logs
- Ticket Backlog with a Custom Timeframe
- Ticket Messages per Agent excluding Notes
- DPQL Field Reference Tables
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