Ticket properties - Community / Feature Request - Deskpro Support

New Feature Request

11

Ticket properties Finished

Philipp Bartsch

Please separate agent and agent team from other fields. A good few times there is the need to move a ticket to another team/agent without knowing what to enter in fields that have to be filled.<br /> At the moment changes are not saved as long as a required field is empty.

New Feature Request

Author: Philipp Bartsch
Last update: 15. 3. 2017.