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Locking 'ordered by' for agents - Community / Feature Request - Deskpro Support

3

Locking 'ordered by' for agents Collecting Feedback

The ability for an admin to set and lock the 'ordered by' option for agents so that the agents cannot choose another 'ordered by' option.

E.g. in the screenshot locking it as 'Urgency (Highest-Lowest)'.

1600937896459.png

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