Have all permissions disabled when creating a ticket department - Community / Feature Request - Deskpro Support

Have all permissions disabled when creating a ticket department Collecting Feedback

Ahmad Sahrizal

When you create a new ticket department all user and agent permissions are enabled by default on that department.

If you have a setup where many of these are not required it is time consuming to remove them all.

It would be helpful if you were able to create a department where all permissions were turned off and you could then just add in the ones you want (this is what happens when you create a chat department).

Comments (2)

Christoph Strauss

pre 4 godine

I fully agree. This would be good for all new content as well like download files, category folders etc. It's a pain if you have a lot of permission groups if you have to disable them one by one each time.

Christian

pre 4 godine

Agreed, this would make creating new departments much easier if they are for a specific group only

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New Feature Request

Author: Ahmad Sahrizal
Last update: 13. 10. 2020.
Category: Tickets

Have all permissions disabled when creating a ticket department - Community / Feature Request - Deskpro Support

Have all permissions disabled when creating a ticket department Collecting Feedback

Comments (2)

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