Google Snooze instead of On Hold - Community / Feature Request - Deskpro Support

Google Snooze instead of On Hold Collecting Feedback

Steve, Lam Hang

I'd like to report a new feature request. Google uses Snooze instead of on hold.

If I set a ticket on hold and want to bring it back, it seems I must either wait for a response from the user or create a follow-up which is an additional step.

Below is a feature I would like to see.

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New Feature Request

image.png (34.77 KB)

Author: Steve, Lam Hang
Last update: 19. 12. 2018.
Category: Automations

Google Snooze instead of On Hold - Community / Feature Request - Deskpro Support

Google Snooze instead of On Hold Collecting Feedback

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