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Exchange public folder support - Community / Feature Request - Deskpro Support

New Feature Request
Exchange public fold... Community
30

Exchange public folder support Collecting Feedback

After extensive testing and talked to your support it seems like Deskpro does not support setup to an exchange public folder through EWS. It also looks like it cannot access subfolders of a users inbox when setting it up to read from specific folder. Only folders contained in the primary hierarchy seems to be supported. As EWS support access to and controlling public folders it would be a nice feature if this could be implemented. Atleast support for subfolders in a inbox hierachy and not only the root of the mailbox.

Comment (1)

Marc Rumo
Hello, Has there been any progress on this? a) can deskpro connect to Exchange Public Folders? b) can deskpro consumes from a list of mailbox subfolders (either via explicit naming of each folders, or better, trough a wildcard mechanism? Best regards,

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New Feature Request
Exchange public fold... Community

Labels

Apps & Integrations EWS
Author
Terje J
Last update
31. 10. 2022.
Category
Integration