Community - Deskpro Support

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Title

Status

Comments

Activity

0

Afbeelding is niet zichtbaar

1

1

Screenshots not showing in Emails

1

0

Problem with multiple browers tabs when using Agent SAML SSO

1

0

Ticket list not updated when checking/unchecking Pending checkbox

1

2

Which version is the official API?

1

4

Export as CSV button does not work in Dashboard Reports

1

38

loading screen

3

22

In Ticket's, in Awaiting Agent, Unassigned never shows a count of Unassigned tickets

1

41

Create ticket with Note

2

25

Attached files to a ticket can’t opened in Apple Mail and IOS mail

1

26

Lost focus of a tab after refresh the site

1

34

Deleted agents still present inmobile app

1

28

New "Pending" status not included in the Follow up action "change status"

3

31

Impossible to edit downloads entry

0

40

Branding - Default departments

1

20

Agent Team missing teams and not in order in mobile app

1

24

Pressing <Enter> when "Paste or type a link" in Message of Contact form submits unjustified

1

20

Flagged list does not honor grouping or fields

1

1

Welcome mail not honor Brand

1

25

Stat Builder - reports are listed randomly and not alphabetical like the old report builder would list it

0

20

List of recipients linked ticket vs forwarding

1

35

Error Log Cannot Be Cleared from Admin Interface

1

27

Unable to send ticket when dragging and dropping an attachment from within another ticket

2

64

Flag is seen by all agents

2

15

The operation "billing-charges" is not available in the v2 API

2

30

v1 API return type mismatch

1

31

Content of archive is not shown properly

2

35

Toggle All does not work as expected in Department adding for agents

1

11

Selecting a snippet from v2 snippet interface causes immediate jump to the top of the list

0

41

Show full name of items in the side panel on mouseover

1

28

New Tasks Notification shown, even though task has been completed

1

35

Department Avatars are inconsistent across the helpdesk

1

37

Email Templates - Layout - table break

1

23

Download Picture Link Does Not Work

1

20

Activity stream Not updating since a week

0

45

Users with spaces in last name not displayed properly on User Portal

1

42

It is possible to remove a follow when mandatory fields are still unset and it confuses the interface

1

46

Name adding

1

37

Clicking on anchors within articles in the Agent interface doesn't work

1

25

Custom filters in iOS app

0

69

Ticket User / CC Fields for User with Multiple E-Mails Issue

1

63

Errors with certain special characters such as (ç)

0

49

Reverting between Ticket escalation - Ticket on hold causes error

1

55

Renaming of attached PDFs

1

23

Automatically generated agent note doesn't show agent name

1

55

Snippets appear differently depending on if you use button or %

2

49

Exact links to tickets do not survive SSO if not logged in

1

42

Ticket Billing Charge URI incorrect

1

15

Several Issues

0

18

Merge not showing ticket titles in FireFox (v42.0.0)

0