Preskoči in pojdi v glavno vsebino

Snippet usage by Agent

v Reports using Ticket Logs
Seznam avtorjev
Objavljeno: 22. maj 2018|Nazadnje Posodobljeno: 3. mar. 2025

Requirement: create a report to show frequency of usage of snippets by each agent, with a pull-down to select the time period.

Title: Snippets used ${date} split by agent

SELECT v2_snippet_use_log.snippet.title, DPQL_COUNT() AS 'Uses' FROM v2_snippet_use_log WHERE v2_snippet_use_log.snippet.id <> NULL AND v2_snippet_use_log.date_created = ${date} SPLIT BY v2_snippet_use_log.person GROUP BY v2_snippet_use_log.snippet.id ORDER BY DPQL_COUNT() DESC)
copy

Variable

image.png

UporabnoNeuporabno
naslednja stranTicket Backlog with a Custom Timeframe
Prejšnja stranCount times Tickets were Moved into a Department

Pred objavo komentarja se moraš prijaviti.