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News - Deskpro Support

News

News
Oct 3 2023

Introducing our four new Deskpro Apps

Lara Proud
Product (Admin)
Feb 28 2023

Deskpro Horizon Release 2023.9

Lara Proud
Deskpro Releases
Mar 7 2023

Deskpro Horizon Release 2023.10

Lara Proud
Deskpro Releases
Mar 6 2023

Apply Time and Billing Charges using Email Action Codes

Lara Proud
Product (Agent)
Mar 6 2023

Add a website of your choice to the helpdesk with our IFrame App

Lara Proud
Product (Admin)
Mar 14 2023

Deskpro Horizon speaks your language!

Lara Proud
Product (Admin)
Mar 15 2023

Deskpro Horizon Release 2023.11

Lara Proud
Deskpro Releases
Mar 20 2023

Create an access point for your frequently used apps with Bookmarks

Lara Proud
Product (Admin)
Mar 21 2023

Deskpro Horizon Release 2023.12

Lara Proud
Deskpro Releases
Mar 20 2023

New Companies House App launches for your helpdesk

Lara Proud
Product (Admin)
Mar 29 2023

Manage your reviews on the App Store with our latest channel

Lara Proud
Product (Admin)
Mar 28 2023

Deskpro Release 2022.2.2

Lara Proud
Deskpro Releases
Oct 3 2023

Deskpro Horizon Release 2023.40

Lara Proud
Deskpro Releases
Feb 21 2023

Deskpro Horizon Release 2023.8

Lara Proud
Deskpro Releases
Oct 10 2023

Deskpro Horizon Release 2023.41

Lara Proud
Deskpro Releases
Oct 17 2023

Deskpro Horizon Release 2023.42

Lara Proud
Deskpro Releases
Oct 24 2023

Deskpro Horizon Release 2023.43

Lara Proud
Deskpro Releases
Oct 31 2023

Deskpro Horizon Release 2023.44

Lara Proud
Deskpro Releases
Nov 14 2023

Deskpro Horizon Release 2023.46

Lara Proud
Deskpro Releases
Nov 13 2023

More Streamlined Snippet and Macro Navigation

Lara Proud
Product (Agent)
Nov 13 2023

Boost team productivity with Deskpro’s newest time-tracking apps

Lara Proud
Product (Admin)
Nov 21 2023

Deskpro Horizon Release 2023.47

Lara Proud
Deskpro Releases
Nov 27 2023

Streamline your support with Ticket Templates

Lara Proud
Product (Agent)
Nov 21 2023

We enhanced our Facebook channel for superior social support

Lara Proud
Product (Admin)
Nov 28 2023

Deskpro Horizon Release 2023.48

Lara Proud
Deskpro Releases
Jan 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
Deskpro Releases
Oct 20 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
News
Oct 25 2022

Deskpro Horizon Release 2022.43

Lara Proud
Deskpro Releases
Oct 25 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
Product (Agent)
Nov 1 2022

Deskpro Horizon Release 2022.44

Lara Proud
Deskpro Releases
Nov 1 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
Product (Agent)
Dec 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
Product (Admin)
Dec 6 2022

You can now search against custom fields to locate tickets

Lara Proud
Product (Agent)
Dec 6 2022

We have added drag and drop to our Kanban View

Lara Proud
Product (Agent)
Dec 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
Deskpro Releases
Jan 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
Deskpro Releases
Jan 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
Deskpro Releases
Jan 9 2023

Toggle the display order of ticket messages

Lara Proud
Product (Agent)
Nov 1 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
Product (Admin)
Jan 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
Product (Admin)
Jan 24 2023

Deskpro Horizon Release 2023.4

Lara Proud
Deskpro Releases
Jan 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
Product (Admin)
Feb 1 2023

Deskpro Horizon Release 2023.5

Lara Proud
Deskpro Releases
Feb 7 2023

Improved Global Search Capabilities

Lara Proud
Product (Agent)
Feb 7 2023

Deskpro Horizon Release 2023.6

Lara Proud
Deskpro Releases
Feb 14 2023

Export multiple pages of tickets as a CSV

Lara Proud
Product (Agent)
Feb 14 2023

Snippet variables now support more custom fields

Lara Proud
Product (Agent)
Feb 14 2023

Deskpro Horizon Release 2023.7

Lara Proud
Deskpro Releases
Feb 21 2023

Integrate your Xero account with Deskpro

Lara Proud
Product (Admin)
Feb 21 2023

Introducing our new YouTrack integration

Lara Proud
Product (Admin)
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