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Help Center
Znalostná databáza
Using Deskpro
Using Deskpro
Admin
(173)
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How do I customize the text that appears on my Help Center?
How can I receive text alerts with ticket information?
How do I restrict access to parts of my Help Center?
How do I change the logo on the agent login screen?
How do I assign out-of-hours tickets to a particular team?
Zobraziť všetky články v Admin
Agent
(49)
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I'm not receiving notifications when I create a ticket
Changing the order of messages on a ticket
Getting to Know your Deskpro Workspace
Why is part of the Agent Interface out of view?
Who can see My Stars?
Zobraziť všetky články v Agent
Sysadmin
(8)
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How do I manually run the email processing command ?
"401 SOAP client returned status of 401" error
Moving Deskpro from one server to another
Download errors when running from behind a proxy: internal hostname is being used
Can I import data from other systems or helpdesks?
Zobraziť všetky články v Sysadmin
End-Users
(2)
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How can Users View and Manage Tickets on the Help Center?
How do I set up User Two Factor Authentication (2FA) on Deskpro
Zobraziť všetky články v End-Users
AI
(3)
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Setting Up OpenAI for Deskpro
Setting Up Azure OpenAI for Deskpro
OpenAI Usage Cost & Management
Zobraziť všetky články v AI
How to Add a Maintenance Banner to Your Home Page
K
Kim
2. 9. 2024
How to Embed a Ticket Form on Your Website
ER
Eloise Rea
2. 9. 2024
How to Mark an Email as High Importance in Deskpro
K
Kim
18. 9. 2024
Use advanced formatting for Triggers
K
Kim
11. 2. 2025
How can I specify a sub-status in stats?
CH
Chynah Hayde
2. 4. 2025
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