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Fixing logged IP addresses when using Deskpro behind a proxy/load balancer - База знаний / Deskpro Legacy - Deskpro Support

This Article Пользовательский канал База знаний
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Fixing logged IP addresses when using Deskpro behind a proxy/load balancer

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  • Last updated: 9 нояб. 2017 г. by Paul Davies

If you are using Deskpro behind a load balancer or reverse proxy, then you need to enable a new option in your config.php to allow for "real" user IP addresses to be logged.

See this article for how to configure Deskpro to work with proxies:

Configuring Deskpro to work with proxy servers

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This Article Пользовательский канал База знаний
Автор
Christopher Nadeau
Last update
9 нояб. 2017 г.