Skip to main content

Elasticsearch indexing stalls part way through - База знаний / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

Elasticsearch indexing stalls part way through

Authors list

Question:

 

I've installed Elasticsearch and can start the initial indexing process, but it never fully indexes my tickets. After waiting for hours, the "Objects in Elasticsearch" count for tickets is still much less that the "Objects in Deskpro" count.

I've checked the indexing log but there are no obvious errors.

How can I fix this?

 

Answer:

A possible solution is to increase the memory_limit variable in your php.ini file. 

Try increasing the default "128M" value to "256M".

Полезно Unhelpful

58 of 115 people found this page helpful

Добавить комментарий

Please log in or register to submit a comment.

Need a password reminder?