Run the OPC install script

Introduction

Overview
- What is the On-Premise Controller?
Requirements

Installation

Installation
- Which version should I use?
Install on Linux
- Linux Prerequisites
- Run the OPC install script
Install on VMWare
Install on Virtualbox
- Install the Virtualbox OVA
Install on Proxmox
- Install the OVA on Proxmox VE
Install on Hyper-V
- Install the Hyper-V OVA
Install on Windows
- Windows Prerequisites
- Installing on Windows

Using the OPC

Accessing the OPC Web interface
- Using the OPC command
Using the OPC

Instances

Clustering

Backups

Via the GUI
Via the CLI
- Backing up your instance
- Manual Backups
External Backups
- Considerations for External Backups

Troubleshooting

Advanced Configuration

Firewalls and Networking
Host Configuration
Optimization
- Database optimization
- PHP performance optimization
Disk Management
ElasticSearch
Database
- Modifying MySQL configuration
- Encrypting MySQL
Web
- Adding custom Nginx configuration
Advanced instance setup and configuration
- Migration of data from Zendesk to Deskpro
- Migration of data from Spiceworks to Deskpro

Horizon Upgrade

OPC and Docker

Deskpro container image

in Install on Linux

Опубликованный: 29 июн. 2022 г.|Last updated: 6 мар. 2024 г.

The Deskpro On-Premise Controller can be installed through one of the following commands:

Ubuntu / Debian

curl https://get.deskpro.com/installer.sh -o /tmp/installer.sh && sudo bash /tmp/installer.sh
 copy

RHEL / AlmaLinux / Rocky Linux

curl https://get.deskpro.com/installer.sh -o /tmp/installer.sh && sudo dnf install -y tar && sudo bash /tmp/installer.sh
 copy

This will install all the dependencies for the On-Premise Controller and Deskpro to run on your server

Once the installer has finished, you will see a welcome screen:

This will then prompt you to select the IP address for your management interface:

Note

These are IP addresses which Deskpro has been able to identify from the server, but this may not display any IPs mapped via NAT or proxy.

In this instance, we recommend selecting the Local IP address.

If you do use a NAT or Proxy address, you may need to manually change any URLs in your browser to use those addresses until the OPC has been fully configured.

Once the OPC has finished installing, it will run through it's initialization checks, then will complete with a link to access the On-Premise Controller within your browser

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