Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Предложения
Предложения
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Статус
Комментарии
Activity
33
Add time and\or charges under the properties tab.
Justin
24 мар. 2016 г.
Collecting Feedback
0
43
Ability to CC (carbon copy) through JSON API
Mohamed
17 мар. 2016 г.
Collecting Feedback
0
33
See and select tickets from within the Reporting menu
Chad
10 мар. 2016 г.
Collecting Feedback
0
53
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
23 февр. 2016 г.
Under Review
1
47
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
11 февр. 2016 г.
Collecting Feedback
1
36
Change author of articles
Stephanie
11 февр. 2016 г.
Collecting Feedback
1
54
Load-balanced ticket distribution
Steve Miller
5 февр. 2016 г.
Collecting Feedback
1
33
Printing / saving PDF of a User Record
Jeremy Budd
5 февр. 2016 г.
Collecting Feedback
0
44
Attach file using the JIRA App
Andreas
2 февр. 2016 г.
Collecting Feedback
2
45
Custom fields on ticket message in agent interface
Terje Jørgensen
29 янв. 2016 г.
Collecting Feedback
0
42
Ability to disable sending chat transcripts to users
Chad
27 янв. 2016 г.
Collecting Feedback
0
46
More settings for ticket deflection
Karina Kondrasheva
26 янв. 2016 г.
Collecting Feedback
0
44
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
21 янв. 2016 г.
Collecting Feedback
1
45
Windows 10 Mobile App
Ibrahim
16 янв. 2016 г.
Collecting Feedback
0
47
incorporate a "you can book me" feature.
Scott Hardy
15 янв. 2016 г.
In Development
1
40
Custom Fields Dependent on Organization
Nik Kov
12 янв. 2016 г.
Collecting Feedback
0
40
Additional Avatar Sources
Will Polley
11 янв. 2016 г.
Collecting Feedback
0
46
Regarding Article, comment validation
Kenneth
5 янв. 2016 г.
Collecting Feedback
0
49
Granular Field Visibility Access in the CRM
Mike Sheldon
30 дек. 2015 г.
Collecting Feedback
0
323
Mass Action Add "Problem","Note", and "Merge"
Nik Kov
28 дек. 2015 г.
Collecting Feedback
6
27
Display Options for Layouts
Kyle Oliveira
21 дек. 2015 г.
Collecting Feedback
2
36
@ Mentions in snippets
Matthew Baines
16 дек. 2015 г.
In Development
1
37
Show fail date as a Display option
Malou
9 дек. 2015 г.
Collecting Feedback
1
57
Working Hours for ticket triggers and escalations
Justin
7 дек. 2015 г.
Collecting Feedback
3
47
Allow recently created articles on KB to be marked as *NEW*
Chris bridges
26 нояб. 2015 г.
Collecting Feedback
0
29
Macros that prompt for input
Steve Miller
18 нояб. 2015 г.
Collecting Feedback
0
34
Macros outside of tickets
Steve Miller
18 нояб. 2015 г.
Collecting Feedback
0
35
Display CAPTCHA on first page of Feedback
Steve Miller
16 нояб. 2015 г.
Collecting Feedback
0
38
Task creation usability enhancement
Steve Miller
16 нояб. 2015 г.
In Development
1
55
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
16 нояб. 2015 г.
Collecting Feedback
2
37
Organization users' time zone matching made easier
Petros K.
16 нояб. 2015 г.
Collecting Feedback
0
39
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
12 нояб. 2015 г.
Collecting Feedback
1
28
Deactivate or limit API logging
Timo Heil
12 нояб. 2015 г.
Collecting Feedback
0
25
Search via the Product root/familiy as well as version
Matthew Baines
11 нояб. 2015 г.
Collecting Feedback
0
34
Send email to Teams as well as individuals
Jason Gillan
11 нояб. 2015 г.
Collecting Feedback
0
30
Replying to tickets by email that can add follower
Mahmoud Sheikhian
11 нояб. 2015 г.
Collecting Feedback
0
35
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
11 нояб. 2015 г.
Collecting Feedback
0
30
Exchange public folder support
Terje J
11 нояб. 2015 г.
Collecting Feedback
1
33
Adjustable column headers in agent interface
Martin Brule Jr.
6 нояб. 2015 г.
Collecting Feedback
0
29
Hide disabled users from Agent searches
Simon Frost
6 нояб. 2015 г.
Collecting Feedback
0
34
More control over SLA alerts
James
4 нояб. 2015 г.
Collecting Feedback
0
43
Adding a Service Catalog within Deskpro (ITIL)
Adam Smeets
30 окт. 2015 г.
Collecting Feedback
0
45
Possibility to translate Signature
Marcel Menten
14 окт. 2015 г.
Collecting Feedback
0
28
Make time registration as duty field mandatory for agent
Angelika Buchegger
12 окт. 2015 г.
Collecting Feedback
0
37
Add download hotlinks via API
Jason Speck
1 окт. 2015 г.
Collecting Feedback
0
23
Toggle showing user email address
Jeremy Budd
29 сент. 2015 г.
Collecting Feedback
0
45
Filter for "Last Agent Note"
Angelika Buchegger
29 сент. 2015 г.
Collecting Feedback
2
34
Sort list pane view by clicking on head of column
Frédéric Zouaï
17 сент. 2015 г.
Collecting Feedback
1
31
Please add search articles by author
Abhijit Dhumal
17 сент. 2015 г.
Collecting Feedback
0
36
Testing for Office Hours in Templates
Kris van der Starren
7 сент. 2015 г.
Collecting Feedback
0