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Bug Report Design Feedback
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Предложения
Предложения
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Статус
Комментарии
Activity
35
Show device that user is using for Live Chat (e.g. mobile, tablet, desktop)
Chad
27 сент. 2016 г.
Planning
0
37
2 or more "New Ticket" Windows
jasper
27 сент. 2016 г.
Collecting Feedback
0
41
Agent Interface Counts for tickets and tasks
Lauren Cumming
26 сент. 2016 г.
Collecting Feedback
3
35
Agent Interface counts presented
Lauren Cumming
26 сент. 2016 г.
Collecting Feedback
0
44
Reporting API improvements
Aren Dowden
23 сент. 2016 г.
Collecting Feedback
0
43
Re-sizing columns in the list view
Jeroen Geilman
22 сент. 2016 г.
Collecting Feedback
1
38
Filter name as list view tab title
Jeroen Geilman
22 сент. 2016 г.
Collecting Feedback
0
39
Ability to set the column width in ticket views
Eric VanTol
20 сент. 2016 г.
Collecting Feedback
0
37
Ability to set Parent and Child for an Organisation
Chris Booth
19 сент. 2016 г.
Collecting Feedback
0
35
Create new ticket using a macro
Lucas Williamson (TEKsystems)
16 сент. 2016 г.
Collecting Feedback
0
63
Ability to display a special note in a ticket
Eric VanTol
16 сент. 2016 г.
Collecting Feedback
2
38
Regex matching groups in triggers
Matthew Baines
15 сент. 2016 г.
Collecting Feedback
0
30
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
8 сент. 2016 г.
Collecting Feedback
0
33
Feature to handle different types of user replies
Lauren Cumming
7 сент. 2016 г.
Collecting Feedback
0
35
Make a person a manager of an organization using the API
Lauren Cumming
7 сент. 2016 г.
Collecting Feedback
0
39
API - create ticket with note
guyot frederic
1 сент. 2016 г.
Collecting Feedback
0
42
Customer Reports
Chris Brown
31 авг. 2016 г.
Under Review
0
42
Deskpro app notifications
Philipp Bartsch
31 авг. 2016 г.
In Development
0
38
Add variable to use 'Current assigned agent'
Lauren Cumming
26 авг. 2016 г.
Collecting Feedback
0
68
Display all open tickets for organization
Eric VanTol
24 авг. 2016 г.
Under Review
1
61
Ask for feedback every Nth ticket...
Sinclair, John
19 авг. 2016 г.
Under Review
0
175
Calendar view, ticket scheduling
Szabolcs
16 авг. 2016 г.
Collecting Feedback
2
29
Ability to set a default e-mail name, of each account
Kenneth
16 авг. 2016 г.
Under Review
0
43
Add an attachment reminder ala Gmail
Jason
15 авг. 2016 г.
Under Review
1
41
Twig logic tags in snippets
Jason Mulholland
29 июл. 2016 г.
Collecting Feedback
0
57
Macro hot key
Andrew Weiss
26 июл. 2016 г.
Under Review
0
47
Option to Show Organisation Contact Details on Person Screen
Chris Booth
26 июл. 2016 г.
Collecting Feedback
1
42
Feedback button visibility
Kenneth
26 июл. 2016 г.
Under Review
0
50
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
25 июл. 2016 г.
In Development
0
57
Resend Message Option
Chris Booth
19 июл. 2016 г.
Under Review
0
23
Network Drive/UNC path links in KB articles
Kalin Kauppila
18 июл. 2016 г.
Collecting Feedback
0
67
Set Ticket Due Date
Steven West
11 июл. 2016 г.
Under Review
1
86
Ability to send reminders about Tasks as they are Due, rather than Daily
Steven West
11 июл. 2016 г.
Collecting Feedback
1
36
Initial Response notification from user to agent
Chad
7 июл. 2016 г.
Collecting Feedback
0
51
Add Not On Hold to Custom Filter Criteria
Brian Whitmore
7 июл. 2016 г.
Under Review
0
59
Ticket Number on Task Reminders
Bill Gabay
6 июл. 2016 г.
Under Review
1
55
Option to Disable Agent IM
Ryan Melville
23 июн. 2016 г.
Collecting Feedback
3
33
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
22 июн. 2016 г.
Collecting Feedback
1
43
Viewing agent-only notes
Martin Brule Jr.
15 июн. 2016 г.
Under Review
2
33
Add time and\or charges under the properties tab.
Justin
24 мар. 2016 г.
Collecting Feedback
0
43
Ability to CC (carbon copy) through JSON API
Mohamed
17 мар. 2016 г.
Collecting Feedback
0
33
See and select tickets from within the Reporting menu
Chad
10 мар. 2016 г.
Collecting Feedback
0
53
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
23 февр. 2016 г.
Under Review
1
47
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
11 февр. 2016 г.
Collecting Feedback
1
36
Change author of articles
Stephanie
11 февр. 2016 г.
Collecting Feedback
1
54
Load-balanced ticket distribution
Steve Miller
5 февр. 2016 г.
Collecting Feedback
1
33
Printing / saving PDF of a User Record
Jeremy Budd
5 февр. 2016 г.
Collecting Feedback
0
44
Attach file using the JIRA App
Andreas
2 февр. 2016 г.
Collecting Feedback
2
45
Custom fields on ticket message in agent interface
Terje Jørgensen
29 янв. 2016 г.
Collecting Feedback
0
42
Ability to disable sending chat transcripts to users
Chad
27 янв. 2016 г.
Collecting Feedback
0