users can CC'ed tickets - Community / Feature Request - Deskpro Support

New Feature Request

10

users can CC'ed tickets Finished

Jorge Fdez

Agents can CC'ed a ticket so other users (deskpro users or not) can receive updates about ticket changes<br /><br /> <br /><br /> Would be very interesting if user can CC'ed tickets from user interface

Comment (1)

Chris Padfield

acum 8 ani

This is an existing feature; you need to drag the CC option to the ticket from the layout editor in the admin interface.

New Feature Request

Author: Jorge Fdez
Creation date: 10 apr. 2014
Last update: 10 apr. 2014
Publish date: 10 apr. 2014
Category: Tickets

users can CC'ed tickets - Community / Feature Request - Deskpro Support

users can CC'ed tickets Finished

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