Snippets for my Department(s) - Community / Feature Request - Deskpro Support

New Feature Request

25

Snippets for my Department(s) Finished

Geraldine Menard

It would be very useful to have one more permissions on the snippets. For now, it is only possible to make the snippet available for myself or for all agents. We would like the snippets to be available to my department(s). Thanks!

Comments (2)

Andreas

acum 7 ani

The same feature would be useful for macros.

Paul Davies

acum 5 ani

Hi Geraldine. This is now a feature of Deskpro, with our latest update of Snippets.
https://support.deskpro.com/en/news/posts/new-snippets-interface

New Feature Request

Author: Geraldine Menard
Date Created: Apr 29, 2014
Category: Tickets