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Set default status to 'Away' for Chat - Community / Feature Request - Deskpro Support


Set default status to 'Away' for Chat Finished

We have a number of helpdesk agents logging into the DeskPro system at any given time however we only allocate specific agents to chat. When logging into the agent view, all agents are automatically signed into chat by default. We would like to suggest the ability to set the default status to Away when logging into the agent view.

Comment (1)

Adam Smeets
This is a great recommendation, yes!