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Customer Feedback preselected options - Community / Feature Request - Deskpro Support


Customer Feedback preselected options Collecting Feedback

I'd like to change the default option for users leaving feedback. currently its set as 'ok' and we're finding that a lot of users are accidentally leaving 'ok' when they mean to click 'good' I'd also like to make comment entry compulsory for any selection other than 'good' if at all possible.

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