API v2: POST messages into /tickets/{id}/messages as end user - Community / Feature Request - Deskpro Support

API v2: POST messages into /tickets/{id}/messages as end user Collecting Feedback

Harry Hellerschmid

At the moment, all of the API actions for creating or modifying tickets are all done as the agent role. There is no current way to add a message/response as if it has been delivered into the helpdesk by an end user, this can be useful if building a complicated external management system.

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New Feature Request

Author: Harry Hellerschmid
Last update: 5 iul. 2018

API v2: POST messages into /tickets/{id}/messages as end user - Community / Feature Request - Deskpro Support

API v2: POST messages into /tickets/{id}/messages as end user Collecting Feedback

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