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Using Variables in ticket triggers to add notes and replies - Community / Feature Request - Deskpro Support

New Feature Request

28

Using Variables in ticket triggers to add notes and replies Collecting Feedback

Humberto Pomales

Currently when setting a subject line you can use advanced formatting and ticket variables:

It would be great if you could use this feature in Agent notes and replies as well.

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New Feature Request

Autor: Humberto Pomales
Creation date: 10/06/2019
Last update: 10/06/2019
Publish date: 10/06/2019
Category: General