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Send email to Teams as well as individuals - Community / Feature Request - Deskpro Support

New Feature Request
Send email to Teams ... Comunidade
34

Send email to Teams as well as individuals Collecting Feedback

Would be a nice feature to be able to email specific teams rather than just the agent team or specific agents on triggers. For example I want an email to get sent to everyone in the 'Management' team when the Urgency hits 10. See attached screenshot.

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New Feature Request
Send email to Teams ... Comunidade

Etiquetas

Escalations Notifications Triggers
Autor
Jason Gillan
Last update
11/11/2015