Let agents customize chat notifications when they are mentioned in a note - Community / Feature Request - Deskpro Support

Let agents customize chat notifications when they are mentioned in a note Collecting Feedback

Christian Mattart

When a mention is added in a note, the mentioned agent gets notified by email when they are offline (can be disabled) and always through agent chat (cannot be disabled). When agents get tons of mentions, it is quite frustrating to be notified multiple times for the same thing. It would be great if it could be customized by each agent.

Adicionar um comentário

Inicie sessão ou registe-se para enviar um comentário.

Iniciar sessão
Registar

New Feature Request

Autor: Christian Mattart
Last update: 01/11/2016
Category: Chat

Let agents customize chat notifications when they are mentioned in a note - Community / Feature Request - Deskpro Support

Let agents customize chat notifications when they are mentioned in a note Collecting Feedback

Adicionar um comentário

Etiquetas