Our agents have to complete tasks, which should be done regularly, for example maintenance or vehicle inspection should be done for our clients every month. We would like to have tickets from these regular jobs, they should be created before the event needs to happen and should be closed by the agent responsible for completing it. Also we would like to check these jobs on a calendar like view, so we can see the jobs in one place.Currently we use google calendar to track these jobs and we need to manually open and close tickets in deskpro. It would be really helpful, If we could schedule tickets in deskpro and our agents could see the timetable.
Calendar view, ticket scheduling - Community / Feature Request - Deskpro Support
Calendar view, ticket scheduling Collecting Feedback
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