Saltar para o Conteúdo principal

Additional Agent Trigger Criteria - Community / Feature Request - Deskpro Support

49

Additional Agent Trigger Criteria Under Review

Basically you can apply a trigger when an agent changes in general, or changes to/from a specific agent. Ability to use the changes function but only when it is agent to agent and not unassigned to agent. There isn't a clear way to differentiate between the two scenarios at the moment.

Comentário (1)

James
This would be really useful for automation of our helpdesk.

Adicionar um comentário

Inicie sessão ou registe-se para enviar um comentário.

Precisa de recordar a palavra-passe?