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Ability to update a ticket based off it's linked ticket - Community / Feature Request - Deskpro Support

New Feature Request

4

Ability to update a ticket based off it's linked ticket Collecting Feedback

Amabel Watkins

A way to update a linked ticket automatically based off of an action that happened in its linked ticket.

Eg. change status of parent ticket if linked child ticket status changes

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New Feature Request

Autor: Amabel Watkins
Creation date: 16/11/2020
Last update: 16/11/2020
Publish date: 16/11/2020
Category: Tickets