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6 search results for "Automated Emails"
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Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
Some of our clients send Outlook meeting requests (.ica attachments) to our Deskpro instance rather ...
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Initial Response notification from user to agent
I'd like the ability to have the executives to receive an email stating that an email has been ackno...
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Feature to handle different types of user replies
E.g If you have a trigger that sends out an automated email when a ticket is resolved, a feature tha...
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Preview feature to create custom email replies
Any chance you can add some sort of preview feature to custom email replies so we can gauge what the...
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Feature to redirect email
Feature to redirect email. For example, when user A sends an email to Deskpro, Deskpro then redirect...
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Replace 'Department title' with 'Department title for users' for email template variables
We're setting up an out-of-office reply for our holidays and are using an email template for that. A...