Additional Services FAQs
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Do you provide training?
Published: 16/09/2014
008/11/2017 -
Can I import the tickets and other information from my legacy helpdesk?
Published: 26/01/2015
022/10/2020 -
What resources are available for teaching agents to use Deskpro?
Published: 03/02/2015
001/03/2018 -
Do you charge for updates to Deskpro?
Published: 17/08/2015
022/03/2019 -
What do you charge for maintenance?
Published: 17/08/2015
022/03/2019 -
Can I pay you to add a feature to Deskpro?
Published: 01/02/2016
008/11/2017 -
What do I do if I need a specific feature?
Published: 19/04/2017
014/03/2018 -
How we handle feature requests
Published: 01/11/2017
002/11/2017