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Give Users Service (Support) Credits to use as part of their support contract
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List of user Downloads through the REST API
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Sync AD user info
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Suspend organisation similar to disabling a user
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Field mapping of external usersources
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Better management of organizations and users
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Sort Replies in User Interface
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Allow Users to modify (edit & delete) their Comments
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Include user message in SLA alert email
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Option to send "the user email request for feedback" only once
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Feature request: trigger on geolocation, emailcodes for users, email tab view
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One customer with several organizations
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Replace the main user by the first person in CC
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Set replies from specific users as internal notes (via a trigger)
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Disabling multiple users at once
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