The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc - Opinie / Feature Request - Deskpro Support

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc Collecting Feedback

Robert Tanka

If Deskpro is included as a cc on a ticket, a new ticket is started. We would like a check that sees if Deskpro is down as a cc, and if so, does not create a new ticket and instead uses subject matching to add it to the relevant ticket.

Dodaj komentarz

Zaloguj lub zarejestruj się, by złożyć komentarz.

Zaloguj
Zarejestruj się

New Feature Request

Autor(ka): Robert Tanka
Creation date: 12 lut 2021
Last update: 12 lut 2021
Publish date: 12 lut 2021
Category: Tickets

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc - Opinie / Feature Request - Deskpro Support

The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc Collecting Feedback

Dodaj komentarz

Etykiety