It would be a fantastic feature to update agent's slack status through deskpro when they accept a call.
Putting their icon as a phone, and adding notes/ticket ID into their status as a comment.
Agent controls for automatically setting DND in slack would also be a useful feature related to this.
Polski
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Dodaj komentarz
Zaloguj lub zarejestruj się, by złożyć komentarz.