Flag is seen by all agents - Bug Report - Deskpro Support

Flag is seen by all agents Collecting Feedback

Douglas Martin

Flags are designed for each agent's personal use: agents can't see each other's flags. . But … when we set the flag with a new ticket trigger all agents can see the flag. See attached image of the trigger.

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Douglas Martin

2 lata temu

We really would love for this to be fixed or help with a workaround. Is this an issue that will be dealt with or should we look for other strategies?

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Flagging.JPG (64.34 KB)

Autor(ka): Douglas Martin

Flag is seen by all agents - Bug Report - Deskpro Support

Flag is seen by all agents Collecting Feedback

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