Chat fields required to help with chat reporting - Opinie / Feature Request - Deskpro Support
Chat fields required to help with chat reporting Collecting Feedback
Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.
Dodaj komentarz
Zaloguj lub zarejestruj się, by złożyć komentarz.