Allow users to leave feedback after rating an article - Opinie / Feature Request - Deskpro Support
Allow users to leave feedback after rating an article Collecting Feedback
It would be nice if users would be able to leave feedback after rating an article, because this would make it easier for agent to improve articles with a poor rating. This could be in the form of some kind of prompt when users receive a confirmation of their rating (Please tell us why you ... ).
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