Allow for “Internal Only Tickets” - Opinie / Feature Request - Deskpro Support

Allow for “Internal Only Tickets” Collecting Feedback

Anonimowy

Allow for “Internal Only Tickets”. Tickets assigned to a user (email) but which the customer never sees.

Komentarze (3)

Lisa Donnelly

9 lat temu

This would be very useful for us we often need to create internal tickets only for our clients - We are currently having to open these under our own organisation with the client name in the title

Frédéric Zouaï

9 lat temu

Hi Tim, I think you can do that by creating a ticket with note only. It's quite new but it works.

Stuart Wilson

8 lat temu

Anyone work this feature? new user here, want to get an internal ticket process set up.

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New Feature Request

Autor(ka): Anonimowy
Last update: 15 sty 2015
Category: Tickets

Allow for “Internal Only Tickets” - Opinie / Feature Request - Deskpro Support

Allow for “Internal Only Tickets” Collecting Feedback

Komentarze (3)

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