Add a setting to require users to provide a comment in the satisfaction survey - Opinie / Feature Request - Deskpro Support

Add a setting to require users to provide a comment in the satisfaction survey Collecting Feedback

Ahmad Sahrizal

We want to customize the satisfaction survey so that if a user/customer gives negative feedback (unhelpful) in the ticket feedback form, they must fill the comment field (for example: user must fill comment field minimal 10 characters if they choose negative feedback/unhelpful option). If the comment field is blank, the ticket feedback can't be submitted.

Dodaj komentarz

Zaloguj lub zarejestruj się, by złożyć komentarz.

Zaloguj
Zarejestruj się

New Feature Request

Autor(ka): Ahmad Sahrizal
Last update: 14 wrz 2018
Category: Functionality

Add a setting to require users to provide a comment in the satisfaction survey - Opinie / Feature Request - Deskpro Support

Add a setting to require users to provide a comment in the satisfaction survey Collecting Feedback

Dodaj komentarz

Etykiety