Admin Access Log - Deskpro Support

Deskpro Support

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Appendix

Terminology
- Deskpro Terminology
Troubleshooting
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Admin Access Log

i Managing Agents

Christine Loh

Publisert: 21. sep. 2021|Sist oppdatert: 18. okt. 2021

Admins have the power to lock out or delete other Agents and make major changes to the helpdesk data that can’t be undone.

You can view a log of all Admin interactions with the helpdesk under Agents > Audit Log. This can be useful if you are trying to investigate an unexpected change to your helpdesk, or if you suspect that an Admin account has been abused.

Til hjelp Ikke til hjelp

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