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Hulpcentrum
Nieuws
Product
Nieuws / Product - Deskpro Support
Product
Abonneren
Categorie
Nieuws
28 sep
2020
Support for OAuth2 authentication for Office365
Phil Rigby
0
Product
20 jul
2020
Introducing our new Messenger widget
Matthew Wray
0
Product
19 jul
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
19 jul
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
19 jul
2020
We've launched the new Help Center theme
Grace Howlett
0
Product
19 jul
2020
New Email Templates
Emily Booth
0
Product
25 nov
2019
Approvals
Emily Booth
1
Product
2 sep
2019
Feedback area changing to Community
Colin Dunn
0
Product
2 sep
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
2 sep
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
2 sep
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
27 jun
2019
Forward and create new linked ticket
Colin Dunn
0
Product
27 jun
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
27 jun
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
15 mei
2019
Custom Fields for Downloads
Colin Dunn
0
Product
15 mei
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
15 apr
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
12 mrt
2019
Sub-Statuses
Christopher Nadeau
0
Product
12 mrt
2019
Pending Status
Emily Booth
0
Product
21 jan
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
9 jan
2019
Chat Queues
Grace Howlett
0
Product
9 jan
2019
Add Brands to Feedback
Emily Booth
0
Product
9 jan
2019
Language sync
Emily Booth
0
Product
9 jan
2019
Brand Slugs
Emily Booth
0
Product
21 mei
2018
Multibrand Update
Benedict Sycamore
0
Product
21 mei
2018
DPQL v2
Benedict Sycamore
0
Product
21 mei
2018
New Reports
Christopher Nadeau
0
Product
19 mrt
2018
Introducing: New Knowledgebase Content Editor
Benedict Sycamore
2
Product
19 mrt
2018
Introducing: Linking Tickets to Feedback
Benedict Sycamore
0
Product
14 feb
2018
Introducing: Helpdesk Data Importer
Benedict Sycamore
0
Product
27 nov
2017
Chat Round Robins
Colin Dunn
0
Product
14 nov
2017
Introducing Follow Ups
Benedict Sycamore
0
Product
23 okt
2017
Introducing Deskpro Guides
Benedict Sycamore
0
Product
11 sep
2017
‘On hold’ Escalation Event Added
Benedict Sycamore
0
Product
5 jul
2017
Full Ticket Forwarding
Colin Dunn
1
Product
5 jul
2017
New Snippets Interface
Colin Dunn
0
Product
5 jul
2017
Permissions for Tasks and Macros
Colin Dunn
0
Product
30 mei
2017
New Chat Widget colors available
Zara Marchesi
0
Product
30 mei
2017
Trello Helpdesk Integration with Deskpro
Zara Marchesi
0
Product
13 mrt
2017
Ability to filter the reports dashboard by team (5.5)
Lauren Cumming
0
Product
13 mrt
2017
Extract Zip (gzip/tar) files and download specific files only (5.5)
Lauren Cumming
0
Product
13 mrt
2017
Added Hijri calendar (Arabic) for custom date fields (5.5)
Lauren Cumming
0
Product
13 mrt
2017
Option to disable CSP headers (5.5)
Lauren Cumming
0
Product
13 mrt
2017
Ability to disable certificate validation for SMTP outgoing email settings (5.5)
Lauren Cumming
0
Product
13 mrt
2017
Reject mail based on DKIM/SPF headers (5.4)
Lauren Cumming
0
Product
13 mrt
2017
Zapier Helpdesk Integration with Deskpro
Lauren Cumming
0
Product
13 mrt
2017
Setting to disable email preview text (5.2)
Lauren Cumming
0
Product
13 mrt
2017
Extension of Authentication Options (5.2)
Lauren Cumming
0
Product
13 mrt
2017
Extension of Audit Logs (5.2)
Lauren Cumming
0
Product
13 mrt
2017
Reporting Hierarchy (5.1)
Lauren Cumming
0
Product
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