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Likes
Titel
Status
Reacties
Activiteit
32
Article agent permissions
Collecting Feedback
0
24
Ability to change the reporting widget colours
Collecting Feedback
1
32
Multilevel Department
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Collecting Feedback
0
31
Speech recognition & Deskpro...
Collecting Feedback
0
32
Article Permissions
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
Collecting Feedback
0
21
Increase Chat Permission Options
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Collecting Feedback
0
21
Snippet Owner
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Collecting Feedback
1
31
Compulsory time logging
Collecting Feedback
1
21
Hiding Inactive users and organizations
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Collecting Feedback
1
22
Add ITIL functionality
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Collecting Feedback
0
18
Copy SLA settings
Collecting Feedback
0
14
Ticket search defaults
Collecting Feedback
0
18
Set replies from specific users as internal notes (via a trigger)
Collecting Feedback
0
23
Email replies to notes show as replies, want to be notes
Collecting Feedback
0
22
Improve Ticket Deflection
Collecting Feedback
0
22
SLA Filters: set a default view
Collecting Feedback
0
20
Option for admin not to send email when updating agent password.
Collecting Feedback
0
25
Temporary link to set agents password
Collecting Feedback
0
28
Allow users under specific domains to register themselves
Collecting Feedback
0
17
See Registered Article Views in List View
Collecting Feedback
0
13
Allow agents to select an approver from all registered users
Collecting Feedback
0
14
Proper search and partial search for the user
Collecting Feedback
0
20
Disable at Organization Level
Collecting Feedback
1
22
Associate Email Domains via API
Collecting Feedback
0
10
Support .msg files being forwarded to the helpdesk from Outlook
Collecting Feedback
0
27
Report row limit
Collecting Feedback
2
12
Attachments in forwarded messages
Collecting Feedback
0
19
Notification templates
Collecting Feedback
0
21
Determine how often agents send emails when creating ticket in agent interface
Collecting Feedback
0
18
Ability for organization managers to view and manage users linked to the organization on the portal
Collecting Feedback
0
22
Increase hit_record table to hold more than 7500 records
Collecting Feedback
0
18
Ability to notify admins when Email Rate Limits are reached
Collecting Feedback
0
45
New DeskPro Support UI / UX is really bad
Collecting Feedback
8
27
Hide parent department from users
Collecting Feedback
0
13
View SLA status in List View
Collecting Feedback
0
18
Display status and assigned agent in the ticket list on when using the mobile app
Collecting Feedback
0