Creating Reports
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Using the stat builder
Published: 22.3.2018
025.7.2018 -
Customising colour of charts on report custom dashboards
Published: 12.8.2021
012.8.2021 -
Querying Custom Fields
Published: 24.6.2019
015.10.2019 -
How can I specify a sub-status in stats?
Published: 19.3.2019
019.3.2019 -
Updating Reports for 'is_hold'
Published: 12.3.2019
012.3.2019 -
What does the "Make this an agent dashboard" option do?
Published: 24.4.2019
024.4.2019 -
Reports widget override examples
Published: 29.1.2019
3{date} -
How do I display dates in the US format in reports?
Published: 9.5.2018
02.1.2019 -
How can I see which tickets have been resolved by only one agent?
Published: 9.5.2018
014.5.2018 -
How do I export my tickets?
Published: 22.3.2018
028.7.2021 -
How do I reference specific dates when using reports?
Published: 22.3.2018
022.3.2018 -
Why is my custom stat just showing query field names?
Published: 22.3.2018
014.5.2018 -
What does the Agent Hours report track?
Published: 23.9.2014
0{date} -
Reports : DPQL Reference
Published: 22.3.2018
08.10.2018 -
The users in my report have no names?
Published: 13.7.2016
020.3.2019 -
"Please reference a specific column" error
Published: 23.11.2015
01.4.2019 -
Random 'None' results with tickets.person_email.email
Published: 23.11.2015
0{date} -
How can I strip HTML from message content in my report?
Published: 13.10.2015
0{date} -
My report has stopped working with an "Unknown column reference tickets.charges.comment" error (Old)
Published: 1.10.2015
01.4.2019 -
What does 'is_hold' mean in the tickets table?
Published: 2.4.2015
013.3.2019 -
My custom report with a lot of fields is failing
Published: 12.3.2015
01.4.2019 -
How do I find low-rated knowledgebase articles using a custom report?
Published: 27.1.2015
017.4.2018 -
Custom date field not working with format function
Published: 8.1.2015
017.10.2019 -
"The following error occurred: Unknown column reference tickets.date_closed"
Published: 21.10.2014
01.4.2019