These are the following field types you can add for Users and Organizations:
- Single-Line Text Box
A single-line text input box that Users or Agents can type into; accepts up to 136 characters.

- Number
An input box where the User can only enter a number.

- Multi-line Text Box
A larger multi-line text input area that Users or Agents can type into with no character limit.

- Select field
A set of options you define for Users or Agents to pick from, with the option to set pre-selected default(s). There are four types of predefined choices available:

There are four types of Select field:
Select Box - Only one can be selected at a time.
Multiple-Select Box - Allows multiple selections.
Radio Buttons - Only one can be selected at a time
Checkboxes - Allows multiple selections
- Toggle
A simple checkbox; can either be on or off by default; can require User or Agent to check it (for example, to confirm they accept your terms and conditions).

- Date
Stores a calendar date; Users or Agents can select from a calendar, or enter a date in text in YYYY-MM-DD format.

- Date/Time
Stores a calendar date and a time of day; Users can select from a calendar or enter the date and time manually.

- Hidden
A special field that’s never visible to Users, which can take information from cookies or parameters in the URL; you can use this to capture information about the User’s browsing session which Agents can then see as part of the Ticket.
- URL
This field lets Users enter any URL links.

- Currency
This field lets Users enter any monetary values.

- File
This field allows Users to attach any files to a User or Organization.

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