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iframe code not saved while editing articles in the HTML Source Editor - Community / Bug Report - Deskpro Support

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iframe code not saved while editing articles in the HTML Source Editor Finished

V4 Build 428.3 I have this code in the HTML Source Editor <iframe src="https://www.youtube-nocookie.com/embed/Uyj15_rcxuw" width="640" height="480"></iframe&g

After I save it, the code disappeared.I perform a direct mysql insert and it worked. Always able to replicate.Please check

Official response

Eloise Rea

Hi Sunny, I’m just reaching out as we are doing a review of open bug reports in Deskpro since the release of Deskpro Horizon. I’ve taken a look into this issue and I can see this has now been fixed. I’m very sorry for the delay in providing an update here. We have since implemented weekly release cycles and reviews to ensure you are always up to date.