Patīk
Nosaukums / autors
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Comments
Aktivitāte
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
2020. gada 18. maijs
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1
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Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
2020. gada 13. maijs
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2
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
2020. gada 29. apr.
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0
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I want to be able to customize the default Follow Up action type
Jouni Matikainen
2020. gada 16. apr.
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1
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When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
2020. gada 18. marts
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0
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
2020. gada 18. marts
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0
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1
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Allow agents to add an attachment when editing an existing message/note
Marion Abramo
2020. gada 24. febr.
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1
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More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
2020. gada 6. febr.
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1