레벨 검색 - Deskpro Support
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Add Dates In Search Dialog
Would be useful to add in the search dialog the date the ticket was created, sometimes we search in ...
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Please add search articles by author
Please add an Enhancement / Feature to Searching / Sorting Tickets our Articles created by a particu...
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Ability to search inside of attachment like PDF and word and text files
Hello if you can add this ability will find anything that agent want and i am sure many peoples want...
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Search via the Product root/familiy as well as version
We have multiple product 'families' and each one has a major version and sub versions. It would be n...
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User Portal Search by Ticket ID
Recently, we referenced on an invoice a Ticket ID in our help desk system that had a lot of billing ...
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Template and Phrase searching
It would be helpful to have search functionality in Email Templates and Phrases so that it is easier...
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Tasks Included in Quick Search Results
It would be beneficial to have Tasks included in searches throughout Deskpro. When tasks are are com...
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Change the default selection in the ticket search
The advanced ticket search is quite a useful feature but it would be helpful if you could set the de...
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being able to search in Organisation's Notes
Dear Team, <br /> It would be very useful to being able to search in the Notes fields under Organis...
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