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Product (Agent)

We have reduced the size of the reply box default state

Product (Agent)

Active Status is now visible on Agent Avatars across the interface

Product (Agent)

You can add Macros to run at ticket creation

Product (Agent)

We have optimized ticket loading speed

Product (Agent)

Collapse and expand User Profiles to keep your workspace tidy

Product (Agent)

You can now download emails from a User's ticket

Product (Agent)

Quickly copy data from fields with a click

Product (Agent)

You can now view the Email Message Source

Product (Agent)

Add Snippets and Attachments to the Follow Ups reply actions

Product (Agent)

Refine Ticket Search with a powerful new filtering sidebar

Product (Agent)

You can now clear your Ticket Search History

Product (Agent)

Access all your ticketing features easily

Product (Agent)

Stay up to date with all of Deskpro's recent changes

Product (Agent)

We have a new way of communicating our latest product updates

Product (Agent)