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Working with tasks

Tasks에서
저자 리스트
발표됨: 2017년 3월 23일|최종 업데이트됨: 2017년 10월 31일

Unlike most Deskpro items, you can’t open a task in the content pane. (The only exception is if you have linked the task to a ticket, in which case it is shown in the ticket’s Tasks tab).

Everything you need to do with tasks can be done in the list pane.

At the top of the list pane, you can choose to sort by Date (most overdue at top, shown here), Assigned agent or Creator.

../_images/tasks-list.png

You can re-assign (delegate) a task by clicking the assigned agent or team, and selecting a new one from the pull-down menu.

../_images/tasks-lp-delegate.png

To mark a task completed, just use the checkbox to the left.

../_images/tasks-completing.png

Double-click on the title of a task to edit it.

도움이 되었습니다도움이 되지 않음
다음 페이지Commenting on tasks
이전 페이지Keeping track of tasks

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