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Product

New structures for Guides

Stephanie Quadranti

Support for OAuth2 authentication for Office365

Introducing our new Messenger widget

Matthew Wray

New Email Templates

Emily Booth

We've launched the new Help Center theme

Grace Howlett

Report on user waiting time and first reply time within working hours

Grace Howlett

Control whether Pending status is counted in SLAs and Ticket Waiting times

Grace Howlett