Slack App: Set individual webhooks / channels per Trigger - フィードバック / Feature Request - Deskpro Support

Slack App: Set individual webhooks / channels per Trigger Collecting Feedback

Timo Heil

Currently it's only possible to set a global webhook for the Slack app/widget, meaning you can only trigger a message to one single Slack channel. Please extend the app to support individual webhooks/channels per Trigger, since different teams usually use different Slack channels. Thanks!

Comments (3)

Ruth Cheesley

8年前

Important one for us - or integrate with the API? In our instance we often want specific organisation's support tickets going to a specific room, for example, or sales going to one room and support to another.

Ruth Cheesley

7年前

I think this has changed - I can set the channel into which I post based on the specific trigger.

Sid burton

7年前

Yap, seems like you get the webhook address from one channel from slack, but them when you are creating actions, you basically can send it to any channel, u just need to name the channel starting with #

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New Feature Request

作者: Timo Heil
最終更新日: 2017/12/20
Category: Integration

Slack App: Set individual webhooks / channels per Trigger - フィードバック / Feature Request - Deskpro Support

Slack App: Set individual webhooks / channels per Trigger Collecting Feedback

Comments (3)

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